Thank you for visiting our TIMS help page. Below you will find various help guides and documents for TIMS users and administrators. If you still need assistance please contact us directly at firstname.lastname@example.org and provide us with your agency name and a brief description of your issue. You may also call us directly at our California offices at: 951-279-6893. M – F, 8:00am to 5:00pm however we’ve found e-mail is typically the fastest method to helping you. Thank you for using TIMS !